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Iowa State University Library Assessment Plan: Fiscal Year 2020 Report

2020-09-30 , Davis, Greg , Anderson, Linda , Vega García, Susan , University Library

The Iowa State University Library Assessment Plan was developed over the course of 2017, and adopted in October of 2017. The plan provides a framework for efforts related to the creation, assembly, and analysis of library data and information. The assessment plan and supporting information related to it can be found on the Iowa State Library Assessment Website.

The assessment plan is aligned with the library’s five-year strategic plan (2015-2020) and is intended to support strategic decision-making in the library. The assessment plan’s guiding principles are:

• Data-driven: Strive to stay objective, impartial, and grounded in research and analysis.
• Impactful: Focus on the usefulness and impact of library services on users and recommend library process changes based on expertise and findings.
• Productive: Produce and promote innovative, creative, user-friendly, trustworthy, and timely products.
• Efficient: Re-purpose assessment data to support the ongoing review of library operations and tell the Library's story.
• Integrated: Help all ISUL units tell their stories and promote their services. Find and present relevant data in the most valid and effective ways.
• Open: Advance library communication and evidence-based librarianship by sharing and promoting work with the ISUL community.


At the heart of the Iowa State University Library Assessment Plan is a strategy map (Figure 1). A strategy map is a diagram that is used to document the primary strategic objectives being pursued by an organization. The strategy map provides a logic model for the strategy of the organization.

A well-designed strategy map provides a condensed (one side of one piece of paper) view of an organization’s strategic objectives. By providing a simple visual representation of the organization’s most important strategic objectives, the strategy map is useful as a tool to enable discussions within the library related to those objectives, and consideration of measured progress towards those objectives.

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Best Practices for Inclusive Library Searches

2021 , Vega García, Susan , University Library , University Library

Background: Inclusive searches take into account diversity, equity and inclusion values and implement DEI actions at all stages of the search. In the library environment, we need to address common practices and beliefs1 that may conflict with DEI values and negatively impact search outcomes, and replace these instead with more inclusive practices. Items below are listed in relative order of the search process itself. This Best Practices document should be used in consultation with the “Library Recruitment Process” checklist (linked on the Intranet).

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ISU Library Annual Report on Diversity and Inclusion, FY2018

2018-01-01 , Vega García, Susan , University Library

The Iowa State University Library strives to be inclusive in our collections, services, programming, policies, procedures, and environment. This report provides an overview of the library’s major diversity, equity, and inclusion (DEI) initiatives in FY18 and details the achievements of library staff individually and collectively in contributing to the Library’s efforts to advance DEI through collection development; instruction; outreach and programming; professional development; research and scholarship; and professional and institutional service.

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Library Usage, Instruction, and Student Success across Disciplines: A Multilevel Model Approach

2020-01-01 , Vega García, Susan , Anderson, Linda , Anderson, Linda , Vega García, Susan , Library Administration , University Library

To better understand the library’s role in student success, this research used student survey data to explore students’ reported library building use, library resource use, library instruction, as well as student perceptions of the library’s role in their success, and how these factors may vary by academic discipline. Cumulative GPAs were also matched with respondents. Quantifying the relationship between library usage and student success is one of the six areas recommended for further research by ACRL. This study focuses on the variation and the uncertainty of the measurement of this relationship across disciplines, using Bayesian multilevel regression methods. Levels of library resource usage and percentages of respondents believing the library contributes very much to the respondents’ academic success vary quite a bit by discipline. In this study, cumulative GPA is higher on average for students who use library resources more frequently, but not for students who receive library instruction. Although, for undergraduates, higher frequency of building usage predicted higher probability of believing the library contributes very much to academic success, it did not predict higher GPA.

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Brief Summary of Library Accessibility Survey Results

2021 , Vega García, Susan , University Library , University Library

In late Fall 2021 the library conducted a survey of students with disabilities to learn about their library use and needs. Survey results indicate the primary challenge faced by students with disabilities who responded to the survey is finding an appropriate place to study in the library. While all students likely experience this problem to some extent, students with disabilities who require specific accommodations are at a distinct disadvantage. The library is currently not accommodating these needs well.

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FY20 Annual Report on Diversity, Equity, and Inclusion

2020-07 , Vega García, Susan , University Library , Library

Fiscal Year 2020 was year two of the University Library’s concerted efforts to address diversity, equity, and inclusion (DEI) issues and cultural competence in the workplace through intentional programming, professional development learning opportunities, and policy change. The library is beginning to see evidence of positive organizational change and how library staff view DEI work as part of everyone’s responsibilities. Much of this positive change is due to the library’s strategic decision in May 2018 to create and staff a DEI leadership position at the AD level and charging that position with leadership, policy, and programming responsibilities. Since that time, one of the most important changes that have taken place among library staff is the recognition that DEI work and learning is relevant to all of us and is part of everyone’s responsibilities. In Spring 2019, the Library underlined that shift by implementing a policy change requiring all library staff to report their DEI efforts on annual evaluations. The Library and all of ISU certainly have much more DEI work to address on numerous fronts but the Library is seeing encouraging results. Below is a summary of FY20 initiatives, achievements, and special project outcomes by Library staff in FY20.

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Instruction: Core Competencies

2009-03-25 , Vega García, Susan , University Library

The ISU Library’s Instruction Competencies Task Force reviewed and adapted the national ALA/ACRL Proficiencies for Instruction Librarians Standards to guide instruction-related professional development and teaching practices of ISU librarians who teach.

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Moving Towards More Inclusion at Your Library

2021-03-05 , Vega García, Susan , University Library , University Library

Since 2018, the ISU Library has implemented programs and policies to engage library staff at all levels in cultural competence and DEI learning. Programs include facilitated book discussions, an online learning site in Canvas, and a speaker series. Policies include the requirement for all library staff to report DEI efforts on annual performance reviews. Reviews of policies and hiring practices are also underway. The goal of these programs and policies is to make the library a more inclusive space for the ISU community and library staff.

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Reading Race: Using Book Discussions to Start Dialogues on White Fragility and Other Racisms

2019-08-06 , Vega García, Susan , Inefuku, Harrison , Collections and Technical Services , University Library

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ISU Library Annual Report on Diversity and Inclusion, FY2019

2019-01-01 , Vega García, Susan , University Library

The Iowa State University Library strives to be inclusive in our collections, services, programming, policies, procedures, and environment. This report to the ISU Senior VP and Provost provides a brief summary of the library’s major diversity, equity, and inclusion (DEI) initiatives and achievements in FY19.