Schares, Eric

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ILL Communication: Analyzing five years of Iowa State University’s print Interlibrary Loan requests

2019-06-18 , Schares, Eric , Schares, Eric , Reference and Instruction , University Library

Interlibrary Loan (ILL) is a service offered by libraries to supply patrons with materials which are not immediately available for lending. This could be for many reasons; the library might not own the item, the library may own a copy but it is already checked out to another patron, or the assignment of a required but expensive textbook spurs high demand for a particular title.