Profiling and segmentation of international tourists in India

Date
2016-11-01
Authors
Singh, Nripendra
Singh, Nripendra
Krentler, Kathleen
Ahuja, Sunaina
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Apparel, Events and Hospitality Management
Abstract

Understanding visitors and the factors that pull them to visit a destination is imperative for successful branding as visitor characteristics and salient attributes are used to differentiate and position. This study identifies important attributes and segments of international tourists visiting India. Factor and Cluster analyses were used to analyse the data. Factor analysis identified six underlying dimensions while Cluster analysis identified four segments of international tourists across four continents. Profiling of clusters was done through Chi Square analysis leading to identification of target segments. Suggestions for branding and marketing strategies are provided according to the factors and segments identified.

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This manuscript is of an article published as Singh , N., Krentler, K.A., & Ahuja, S. (2016). Profiling and segmentation of international tourists in India. Anatolia: An International Journal of Tourism and Hospitality Research, 1-10. doi: 10.1080/13032917.2016.1245670. Posted with permission.

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