Hospitality management graduates' perceptions of career factor importance and career factor experience and the relation with turnover intentions

dc.contributor.advisor Robert H. Bosselman Brown, Eric
dc.contributor.department Apparel, Events and Hospitality Management 2018-08-11T14:35:11.000 2020-06-30T02:39:42Z 2020-06-30T02:39:42Z Sat Jan 01 00:00:00 UTC 2011 2013-06-05 2011-01-01
dc.description.abstract <p>Previous researchers have shown hospitality management students have different expectations than experiences in a career in the hospitality industry. The purpose of this research was to determine the importance and experiences of career factors of hospitality management graduates and how they relate to turnover intentions. In particular, differences between those that stayed in the hospitality and those that left the hospitality industry were examined.</p> <p>Web-based questionnaires were distributed to hospitality management graduates from different four-year institutions. These questionnaires were designed to measure the perception of experience and perceptions of importance of 20 factors that could influence a hospitality management graduate's career decisions. In addition, turnover intentions were measures for hospitality graduates still in the hospitality industry.</p> <p>Differences in perceptions of importance of career factors included a career with good promotion prospects, that contributes to society, and where the graduate could use their degree. Differences in perceptions of experience of career factors included a career with a pleasant working environment, that is secure, and that is enjoyable. The largest differences in gaps between importance and experience were in relation to a career with a pleasant working environment, a good starting salary, and that provides an intellectual challenge. The differences between importance and experience was found to be a significant predictor of turnover intentions.</p> <p>Qualitative data showed both sets of respondents would leave or have left the hospitality industry due to the long hours and compensation. However, respondents who stayed in the hospitality industry did so because they enjoyed the hospitality industry and liked the excitement and new challenges each day.</p>
dc.format.mimetype application/pdf
dc.identifier archive/
dc.identifier.articleid 3005
dc.identifier.contextkey 2808203
dc.identifier.s3bucket isulib-bepress-aws-west
dc.identifier.submissionpath etd/12001
dc.language.iso en
dc.source.bitstream archive/|||Fri Jan 14 19:10:42 UTC 2022
dc.subject.disciplines Higher Education
dc.subject.disciplines Higher Education and Teaching
dc.subject.disciplines Hospitality Administration and Management
dc.subject.keywords Career
dc.subject.keywords Education
dc.subject.keywords Graduates
dc.subject.keywords Hospitality
dc.subject.keywords Human Resources
dc.subject.keywords Turnover
dc.title Hospitality management graduates' perceptions of career factor importance and career factor experience and the relation with turnover intentions
dc.type article
dc.type.genre dissertation
dspace.entity.type Publication
relation.isAuthorOfPublication 87f1639d-885a-46ab-b7ef-6b4e82f9d53d
relation.isOrgUnitOfPublication 5960a20b-38e3-465c-a204-b47fdce6f6f2 dissertation Doctor of Philosophy
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