Virtual work: A literature review

Date
2021-12
Authors
Ye, Ziqing
Major Professor
Townsend, Anthony
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NA, NA
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Abstract
Remote work has altered traditional communication, social relations, achievement recognition, and work-life balance. Both remote workplaces and traditional workplaces have their merits and downsides. Technologies break the restrictions on locations and time zones. It enables employees to work wherever and whenever with a variety of colleagues, including those who they have never had a previous connection with. Researchers have also found virtual work leads to blurry boundaries between work and personal life, leading to low work productivity and potential burnout. Remote workers also feel a lack of connections and recognition from colleagues and leadership teams. In the post-pandemic era, many jobs will remain remote. After a long year of virtual work, companies and employees have found ways to transition to a new mode of work. According to McKinsey report, hybrid work mode, where employees alternate their work week between their homes and their offices, will be the dominant mode companies adopt. In this new work mode, the leadership team plays a significant role in keeping productive and healthy virtual teams. Identifying corporate goals, redefining company policies, and providing regular employee checkins are all good steps to take to ensure that the virtual team remains successful.
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