Re-examination of Herzberg's Two-Factor Theory of Motivation in the Korean Army Foodservice Operation

dc.contributor.advisor Haemoon Oh
dc.contributor.advisor Robert Bosselman Hyun, Sungmin
dc.contributor.department Apparel, Events and Hospitality Management 2018-08-11T13:15:51.000 2020-06-30T02:28:59Z 2020-06-30T02:28:59Z Thu Jan 01 00:00:00 UTC 2009 2013-06-05 2009-01-01
dc.description.abstract <p>The validity of Herzberg's Two-Factor Theory of Motivation was tested empirically by using the data obtained from foodservice soldiers and logistics officers serving in the Korean Army foodservice operation. This study also attempts to compare general job satisfaction between both sample groups and assess the effect of Herzberg's motivators and hygiene factors on general job satisfaction so as to prioritize the importance of the motivation factors. The results showed there was a statistically significant difference in job satisfaction between the foodservice soldiers and logistics officers. Additionally, the results regarding Herzberg's Two-Factor Theory were quite opposite between the two sample groups.</p> <p>Foodservice soldiers showed that hygiene factors were more powerful predictors of general job satisfaction than motivators. On the other hand, motivators had a more significant association with logistics officers' general job satisfaction than hygiene factors. A multiple regression model including 15 different motivation factors was used to evaluate the relative importance of the 15 motivation factors. For foodservice soldiers, human supervision and</p> <p>independence factors were ranked first and second, respectively. Whereas, achievement and working condition factors were identified as the most important motivation factors for logistics officers to boost general job satisfaction.</p>
dc.format.mimetype application/pdf
dc.identifier archive/
dc.identifier.articleid 1520
dc.identifier.contextkey 2802548
dc.identifier.s3bucket isulib-bepress-aws-west
dc.identifier.submissionpath etd/10510
dc.language.iso en
dc.source.bitstream archive/|||Fri Jan 14 18:22:41 UTC 2022
dc.subject.disciplines Food and Beverage Management
dc.subject.disciplines Hospitality Administration and Management
dc.subject.keywords Herzberg's motivation theory
dc.subject.keywords Hygiene factors
dc.subject.keywords Job satisfaction
dc.subject.keywords Korean Army Foodservice operation
dc.subject.keywords Motivators
dc.title Re-examination of Herzberg's Two-Factor Theory of Motivation in the Korean Army Foodservice Operation
dc.type article
dc.type.genre thesis
dspace.entity.type Publication
relation.isOrgUnitOfPublication 5960a20b-38e3-465c-a204-b47fdce6f6f2 thesis Master of Science
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