Client Relations

dc.contributor.author Goldstein, Scott
dc.contributor.author Burkgren, Tom
dc.contributor.department Iowa State University Digital Repository
dc.date 2018-03-29T00:00:52.000
dc.date.accessioned 2020-06-30T05:11:04Z
dc.date.available 2020-06-30T05:11:04Z
dc.date.embargo 2015-02-10
dc.date.issued 1993
dc.description.abstract <p>Client relations is an extremely important aspect of veterinary hospital management. As a topic by itself, client relations is classified as a subcategory of professional internal marketing. In today's practice it should be used with the same skill and progressive techniques as medical, diagnostic, or surgical procedures. This paper will outline the goal of client relations, show the importance of the clients' perception, incorporate ways to demonstrate quality care and enhance a positive image, and ultimately show how client relations has a crucial role in the success of today's veterinary practice.</p>
dc.identifier archive/lib.dr.iastate.edu/iowastate_veterinarian/vol55/iss2/7/
dc.identifier.articleid 3467
dc.identifier.contextkey 6634218
dc.identifier.s3bucket isulib-bepress-aws-west
dc.identifier.submissionpath iowastate_veterinarian/vol55/iss2/7
dc.identifier.uri https://dr.lib.iastate.edu/handle/20.500.12876/47644
dc.source.bitstream archive/lib.dr.iastate.edu/iowastate_veterinarian/vol55/iss2/7/Pages_from_SF601_V65_v_55_n_02_7.pdf|||Sat Jan 15 01:33:54 UTC 2022
dc.subject.disciplines Entrepreneurial and Small Business Operations
dc.subject.disciplines Veterinary Medicine
dc.title Client Relations
dc.type article
dc.type.genre article
dspace.entity.type Publication
relation.isJournalIssueOfPublication f0e9081b-cf5c-42c2-9b0a-6470a735dcdb
relation.isOrgUnitOfPublication d2bcee6c-7cba-4fa7-bd11-543354ce7b1b
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