An Exploration of Bank Confirmation Process Automation: A Longitudinal Study Caster, Paul Elder, Randal Janvrin, Diane Janvrin, Diane
dc.contributor.department Accounting 2020-12-28T21:21:22.000 2021-02-24T18:22:09Z 2021-02-24T18:22:09Z Wed Jan 01 00:00:00 UTC 2020 2021-10-14 2020-10-14
dc.description.abstract <p>This exploratory study examines automation of the bank confirmation process using longitudinal data set from the largest third-party U.S. confirmation service provider supplemented with informal interviews with practitioners. We find a significant increase in electronic confirmation use in the U.S. and internationally. Errors requiring reconfirmation were less than two percent of all electronic confirmations. Errors made by auditors were almost five times more likely than errors by bank employees. Most auditor errors involved use of an invalid account number, although invalid client contact, invalid request, and invalid company name errors increased recently. Big 4 auditors made significantly more confirmation errors than did auditors at non-Big 4 national firms. Error rates and error types do not vary between confirmations initiated in the U.S. and those initiated internationally. Three themes emerged for future research: authentication of evidence, global differences in technology use, and technology adoption across firms of different sizes.</p>
dc.description.comments <p>This accepted article is published as Caster, P., R. J. Elder, and D. J. Janvrin. An Exploration of Bank Confirmation Process Automation: A Longitudinal Study, <em>Journal of Information Systems</em>, October 14 2020 ISYS-19-038. doi: <a target="_blank">10.2308/ISYS-19-038</a>. Posted with permission. </p>
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dc.identifier.articleid 1020
dc.identifier.contextkey 20848306
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dc.language.iso en
dc.source.bitstream archive/|||Fri Jan 14 22:33:40 UTC 2022
dc.source.bitstream archive/|||Fri Jan 14 22:33:42 UTC 2022
dc.source.uri 10.2308/ISYS-19-038
dc.subject.disciplines Accounting
dc.subject.disciplines Business Administration, Management, and Operations
dc.subject.disciplines Corporate Finance
dc.subject.disciplines Finance and Financial Management
dc.title An Exploration of Bank Confirmation Process Automation: A Longitudinal Study
dc.type article
dc.type.genre article
dspace.entity.type Publication
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