Factors related to community service satisfaction in Iowa

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1993
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Ge, Qinqin
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Vern D. Ryan
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The United States was founded on a statement favoring human rights that insures all citizens an inalienable right to the pursuit of happiness (Willits 1986). The meaning of happiness and how society accommodates its attainment have led many sociologists to investigate quality of life. The purpose of this study is to evaluate community service satisfaction as one aspect of quality of life in Iowa, using information collected in 18 community surveys conducted during the 1980s. Critiques of commonly used subjective and objective indicators of quality of life for micro and macro units of analyses are presented, followed by a discussion of other factors and conditions that need to be included to understand individuals' evaluations. A framework based on a systemic model that incorporates subjective, objective, micro, and macro models for analyzing individuals' evaluations of community services is developed;Two dimensions of variables have been identified to test their influence on individuals' evaluations: individual characteristics and local environmental characteristics. A LISREL program is used to test the overall model developed, and the multiple group comparisons of specific models are used to control the influence of environmental characteristics;The results confirm the importance of a person's age, community population size, population change, wealth, and the time when the survey was conducted on community service satisfaction. From a modeling perspective, variables used to consider both micro and macro levels of analysis were found to have joint effects on community service satisfaction. However, further studies need to address their interdependence to fully understand factors contributing to satisfaction with community services.

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Fri Jan 01 00:00:00 UTC 1993