E-learning: Investigating students' acceptance of online learning in hospitality programs.

dc.contributor.advisor Bosselman Bosselman
dc.contributor.author Song, Sung
dc.contributor.department Apparel, Events and Hospitality Management
dc.date 2018-08-11T08:16:19.000
dc.date.accessioned 2020-06-30T02:38:59Z
dc.date.available 2020-06-30T02:38:59Z
dc.date.copyright Fri Jan 01 00:00:00 UTC 2010
dc.date.embargo 2013-06-05
dc.date.issued 2010-01-01
dc.description.abstract <p>Students' perceptions and satisfaction with online learning courses have drawn a lot of attention from educational practitioners and researchers. However, an empirical study of perception and satisfaction with online learning is yet to be found in the hospitality area. Thus, this study addresses gaps in previous studies.</p> <p>This study was conducted with the participation of hospitality programs at six universities in the states of Iowa, Nevada, Virginia, Florida, and Texas. A web-based survey was developed to understand students' perceptions and satisfaction with online learning classes in hospitality. Perceived infrastructure quality (1PSQ) reflects students' experiences or perceived performance of the functional infrastructure. Perceived interaction quality (2PSQ) relates to students' experiences or perceived performance of student-instructor</p> <p>The major finding of the dominant power predicting student satisfaction with online courses is interaction-driven rather than information-and-system-driven quality. This should be a wakeup call for educational administrators or course management developers.</p> <p>This study also empirically confirmed the major propositions that Benbunan-Fich, Hiltz, and Harasim (2005) suggested on the Online Interaction Learning Theory in the context of hospitality.</p>
dc.format.mimetype application/pdf
dc.identifier archive/lib.dr.iastate.edu/etd/11902/
dc.identifier.articleid 2917
dc.identifier.contextkey 2808115
dc.identifier.doi https://doi.org/10.31274/etd-180810-673
dc.identifier.s3bucket isulib-bepress-aws-west
dc.identifier.submissionpath etd/11902
dc.identifier.uri https://dr.lib.iastate.edu/handle/20.500.12876/26108
dc.language.iso en
dc.source.bitstream archive/lib.dr.iastate.edu/etd/11902/Song_iastate_0097E_11671.pdf|||Fri Jan 14 19:01:16 UTC 2022
dc.subject.disciplines Hospitality Administration and Management
dc.subject.disciplines Online and Distance Education
dc.subject.keywords E-learning
dc.subject.keywords Interaction
dc.subject.keywords Perception
dc.subject.keywords Satisfaction
dc.title E-learning: Investigating students' acceptance of online learning in hospitality programs.
dc.type article
dc.type.genre dissertation
dspace.entity.type Publication
relation.isOrgUnitOfPublication 5960a20b-38e3-465c-a204-b47fdce6f6f2
thesis.degree.level dissertation
thesis.degree.name Doctor of Philosophy
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