How participants' expertise influenced expert testing of a technical user manual

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Date
1995
Authors
Molitor, Catherine
Major Professor
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Rebecca E Burnett
Dale H. Rose
Committee Member
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Altmetrics
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English

The Department of English seeks to provide all university students with the skills of effective communication and critical thinking, as well as imparting knowledge of literature, creative writing, linguistics, speech and technical communication to students within and outside of the department.

History
The Department of English and Speech was formed in 1939 from the merger of the Department of English and the Department of Public Speaking. In 1971 its name changed to the Department of English.

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1939-present

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  • Department of English and Speech (1939-1971)

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Abstract

This study extended expert testing beyond the traditional practice of including only technical subject-matter experts as test participants. The study investigated how participants' expertise in different domains influenced expert testing of a user manual written to accompany a technical computer program. The program is intended for international distribution to materials science and engineering (MSE) researchers.

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Sun Jan 01 00:00:00 UTC 1995