Technology usefulness and impact on school foodservice employees' perceptions of organizational support

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2007-01-01
Authors
Wilson, Kathryn
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Catherine Strohbehn
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Apparel, Events and Hospitality Management

The Department of Apparel, Education Studies, and Hospitality Management provides an interdisciplinary look into areas of aesthetics, leadership, event planning, entrepreneurship, and multi-channel retailing. It consists of four majors: Apparel, Merchandising, and Design; Event Management; Family and Consumer Education and Studies; and Hospitality Management.

History
The Department of Apparel, Education Studies, and Hospitality Management was founded in 2001 from the merging of the Department of Family and Consumer Sciences Education and Studies; the Department of Textiles and Clothing, and the Department of Hotel, Restaurant and Institutional Management.

Dates of Existence
2001 - present

Related Units

  • College of Human Sciences (parent college)
  • Department of Family and Consumer Sciences Education and Studies (predecessor)
  • Department of Hotel, Restaurant, and Institutional Management (predecessor)
  • Department of Textiles and Clothing (predecessor)
  • Trend Magazine (student organization)

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A limited number of readings was found in the literature assessing hourly school foodservice employees and the culture of their work environment. The purpose of this study was to examine perceived organizational support (POS) of hourly school foodservice employees and how technology use may impact those perceptions. Specific objectives were to (a) assess POS of hourly school foodservice employees; (b) examine whether perception of technology usefulness affected POS; (c) identify whether POS affected intentions to leave the organization; (d) identify whether perceptions of technology usefulness affected intentions to leave the organization; and (e) assess differences in POS by demographic characteristics of participants.;Six hundred and twenty-five usable surveys were returned. The typical respondent worked more than half-time in a small school district, was in his/her 40s, and had earned at least a high school degree or equivalent.;This study was exploratory in nature. The neutral findings of this study indicate that POS is not high among those surveyed. The neutral ratings described deserve further study to understand why hourly school foodservice employees are willing to stay on the job without stronger POS and perceived usefulness of technology ratings.

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Mon Jan 01 00:00:00 UTC 2007