Examining the acceptance of remote patient monitoring device usage among suburban Chinese immigrant older adults

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Neo, Angeline
Major Professor
Kim, Daejin
Rice, Tina
Kang, Sunghyun
Committee Member
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Remote patient monitoring (RPM) device has gained popularity after COVID-19. Since then, hospitals have found it a promising approach to serving patients because it allows healthcare providers to monitor patient’s conditions in home settings. However, less research focuses on Chinese immigrant older adults using RPM. The main objective of this thesis is to examine the acceptance of RPM device usage among suburban Chinese immigrant older adults. The research questions aimed to discover the perception of RPM among Chinese immigrant older adults and the acceptance behavior of RPM device usage among Chinese immigrant older adults. A focus group interview was conducted to gain insights into the participants’ perceptions of RPM. In the focus group interview, a telehealth and care management solution company conducted an in-person onboarding session about a blood pressure remote patient monitoring device. Focus group interview questionnaire and research findings were analyzed based on the Technology Acceptance Model’s (TAM) framework of perceived ease of use and usefulness. Findings suggested that participants have prior knowledge about RPM through personal exposure or experience from friends or family. The themes developed from perceived usefulness are enhanced daily life, convenience, and data privacy; the themes generated from perceived ease of use are user feedback, affordances, and user control and freedom. Findings accord with previous TAM research to determine technology acceptance among U.S. immigrant older adults. This study contributes to healthcare providers, policymakers, designers, and engineers. Future work is to conduct (1) focus group sessions with larger sample size, (2) studies focusing on Chinese immigrant older adults with different English proficiency levels, (3) research in Chinese immigrant older adults living in Chinatowns of U.S., (4) a comparative analysis within the factors of perceived usefulness and ease of use, and (5) individual interviews.