The indirect effect of social responsibility standards on organizational performance in apparel supply chains: A developing country perspective

Date
2020-07-01
Authors
Shakeel Sadiq Jajja, Muhammad
Montabon, Frank
Asif, Muhammad
Montabon, Frank
Ali Chatha, Kamran
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Supply Chain Management
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Abstract

Drawing from social exchange theory, this paper proposes and empirically examines organizational citizenship behavior as a possible mechanism to explain the association between suppliers’ socially responsible behavior and organizational performance. Data were collected from companies in the apparel supply chain in Pakistan, a developing country. Findings show that social responsibility standards have a positive impact on organizational citizenship behavior which in turn positively impacts operational and quality performance. Further, a mediation relationship is shown. This research informs practitioners that social responsibility initiatives instigate deep-rooted changes promoting social-friendly behaviors impacting firm performance. Suggestions for future research are discussed.

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<p>This accepted article is published as Muhammad Shakeel Sadiq Jajja, Muhammad Asif, Frank Montabon, Kamran Ali Chatha, The indirect effect of social responsibility standards on organizational performance in apparel supply chains: A developing country perspective. <em>Transportation Research Part E: Logistics and Transportation Review</em>. July 2020, 139; 101968. doi: <a target="_blank">10.1016/j.tre.2020.101968</a>. Posted with permission. </p>
Keywords
Supplier social responsibility standards, Organizational performance, Organizational citizenship behavior, Empirical research, Developing country, Apparel supply chain
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