Enhancing a conventional performance evaluation system for counselors with 3600 feedback

dc.contributor.advisor Richard P. Manatt
dc.contributor.author Cain, Curtis
dc.contributor.department Educational Leadership and Policy Studies
dc.date 2018-08-24T20:18:43.000
dc.date.accessioned 2020-07-02T05:53:28Z
dc.date.available 2020-07-02T05:53:28Z
dc.date.copyright Mon Jan 01 00:00:00 UTC 2001
dc.date.issued 2001-01-01
dc.description.abstract <p>The primary purpose of this investigation was to examine the performance of elementary, middle level, and high school counselors based upon quantitative and qualitative feedback from supervisors, students, parents, and staff members. The data were gathered during the pilot test of a newly implemented feedback process in the Utopia Community School District (UCSD). The 360° feedback instruments were developed for the four respondent groups at the elementary, middle, and high school levels. These feedback surveys were derived from a synthesis of district-specific summative evaluation instruments, locally created critical work activities, district-specific job descriptions, and the American School Counselor Association's national standards.;The study's qualitative focus implemented a series of respondent-specific focus group interviews. Participants were asked a set of starter questions and their responses were taped to guarantee accuracy. These interviews were designed to ensure an accurate depiction of the participants' reflections of the performance feedback process and to assess the interaction with their counselors' programming.;Survey results found that elementary and high school respondents were more critical than middle level respondents. Students were the least positive respondent group followed by administrators, staff members, and then parents. Specifically, elementary students were the least positive respondent subgroup, while middle level administrators were found to be the most positive.;Focus group interviews found nine thematic areas; counselor workload, equity related concerns, 360° systemic issues, the value of multiple perspectives, evaluation/goal setting, negatives of the newly implemented process, time, and programmatic issues. Of the nine thematic areas counselor workload, equity related issues and programmatic issues were identified as theme areas of concern.;The researcher recommended: (1) that counselors utilize 360° feedback from key groups annually, (2) student to counselor ratios should be re-examined, and (3) other contexts and demographic variables should be comparatively examined. Ultimately, this study is intended to improve performance feedback and evaluation procedures to ensure effective programming and implementation in K--12 settings across the country.</p>
dc.format.mimetype application/pdf
dc.identifier archive/lib.dr.iastate.edu/rtd/629/
dc.identifier.articleid 1628
dc.identifier.contextkey 6078058
dc.identifier.doi https://doi.org/10.31274/rtd-180813-11662
dc.identifier.s3bucket isulib-bepress-aws-west
dc.identifier.submissionpath rtd/629
dc.identifier.uri https://dr.lib.iastate.edu/handle/20.500.12876/79040
dc.language.iso en
dc.source.bitstream archive/lib.dr.iastate.edu/rtd/629/r_3034173.pdf|||Sat Jan 15 01:19:30 UTC 2022
dc.subject.disciplines Educational Administration and Supervision
dc.subject.disciplines Student Counseling and Personnel Services
dc.subject.keywords Educational leadership and policy studies
dc.subject.keywords Education (Educational administration)
dc.subject.keywords Educational administration
dc.title Enhancing a conventional performance evaluation system for counselors with 3600 feedback
dc.type article
dc.type.genre dissertation
dspace.entity.type Publication
thesis.degree.level dissertation
thesis.degree.name Doctor of Philosophy
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