Food allergy accommodation policies in colleges and universities: an investigation using organizational culture as a theoretical framework

dc.contributor.advisor Susan W. Arendt
dc.contributor.advisor Lakshman Rajagopal
dc.contributor.author Abdelmassih, Kelly
dc.contributor.department Department of Apparel, Events, and Hospitality Management
dc.date 2018-08-11T15:16:35.000
dc.date.accessioned 2020-06-30T02:58:12Z
dc.date.available 2020-06-30T02:58:12Z
dc.date.copyright Thu Jan 01 00:00:00 UTC 2015
dc.date.embargo 2016-03-24
dc.date.issued 2015-01-01
dc.description.abstract <p>A sequential explanatory mixed methods design (questionnaire and interview) was used to examine current food allergy accommodation practices, policies and procedures in colleges and universities. Also, organizational culture of college and university foodservice operations using the Competing Values Framework was investigated. A web-administered questionnaire was developed based on previous literature, and distributed to a national sample of foodservice professionals who were current members of the National Association for College and University Food Services. Seventy-six questionnaires (22.2% response) were used for analysis. Questionnaire results were analyzed using descriptive statistics, ANOVA, pooled sample t-tests and population proportion tests. Interview guides were developed based on questionnaire data and interviews (n=11) were conducted with a subsample of the questionnaire participants. Fifty-five (74%) questionnaire participants reported food allergy accommodation policies were in place at the departmental level and 25 (34%) reported policies at the institutional level. Departmental level policies were more prevalent at public institutions in comparison to private institutions; and more prevalent among contract-managed foodservice operations in comparison to self-operated. Interview data revealed considerable variation in approaches to food allergy accommodations irrespective of policy presence. Clan culture, characterized by a nurturing, environment emphasizing personal relationships, was the most prominent culture among represented foodservice operations. Due to low statistical power, significant differences in food allergy accommodation policies and practices were not detected based on organizational culture type, however interview data suggested organizational culture may impact accommodation efforts.</p>
dc.format.mimetype application/pdf
dc.identifier archive/lib.dr.iastate.edu/etd/14650/
dc.identifier.articleid 5657
dc.identifier.contextkey 8052009
dc.identifier.doi https://doi.org/10.31274/etd-180810-4203
dc.identifier.s3bucket isulib-bepress-aws-west
dc.identifier.submissionpath etd/14650
dc.identifier.uri https://dr.lib.iastate.edu/handle/20.500.12876/28835
dc.language.iso en
dc.source.bitstream archive/lib.dr.iastate.edu/etd/14650/Abdelmassih_iastate_0097E_15143.pdf|||Fri Jan 14 20:24:03 UTC 2022
dc.subject.disciplines Business Administration, Management, and Operations
dc.subject.disciplines Management Sciences and Quantitative Methods
dc.subject.keywords Hospitality Management
dc.subject.keywords college dining
dc.subject.keywords food allergy
dc.subject.keywords food service
dc.subject.keywords higher education
dc.subject.keywords Mixed methods
dc.subject.keywords organizational culture
dc.title Food allergy accommodation policies in colleges and universities: an investigation using organizational culture as a theoretical framework
dc.type dissertation
dc.type.genre dissertation
dspace.entity.type Publication
relation.isOrgUnitOfPublication 5960a20b-38e3-465c-a204-b47fdce6f6f2
thesis.degree.level dissertation
thesis.degree.name Doctor of Philosophy
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