Characteristics and Practices Influencing the Implementation of Hospital Foodservice Software

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Date
2017-01-01
Authors
Embry, Ann
Arendt, Susan
Arendt, Susan
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Altmetrics
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Apparel, Events and Hospitality Management
Abstract

The purpose of this research was to investigate the implementation of specialized hospital foodservice software into hospital foodservice departments through a multi-case study design. Five sites were included in the study, 27 employees involved in the implementation were interviewed. Findings included: identification of barriers and facilitators to implementing software, preferred methods of training, and necessary communication tools. Employees of the foodservice departments used technology and saw value in the use of technology.

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This accepted article is published as Embry, A. and Arendt, S. Characteristics and practices influencing the implementation of hospital foodservice software. Journal of Foodservice Management & Education, 11(2), 17-23. Posted with permission.

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