Factors Influencing Adoption of Biometrics by Employees in Egyptian Five Star Hotels

Date
2012-01-01
Authors
Abdelbary, Ahmed
Bosselman, Robert
Bosselman, Robert
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Altmetrics
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Apparel, Events and Hospitality Management
Abstract

Safety and security of employees and assets are important to hotels. Biometric technology provides a solution to this issue. Our study examined factors that influence adoption of biometrics by employees of Egyptian five star hotels. Using Technology Acceptance Model (TAM) as the theoretical model to test adoption behavior, a survey was designed to explore factors including biometric devices, source of knowledge, ease of use, value added, and concerns about technology application. The Data supported a positive attitude towards biometrics application and some concerns about personal safety. A revised theoretical model was supported by the data. Limitations and recommendations are discussed.

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This is the manuscript of a proceeding Proceedings of the Second Advances in Hospitality & Tourism Marketing & Management Conference 2012: pp. 1-8. Posted with permission.

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