Dimensions of transformational leadership and relationship with employee performance in hotel front desk staff

Date
2008-01-01
Authors
Brown, Eric
Major Professor
Advisor
Susan W. Arendt
W. Robert Stephenson
Robert Bosselman
Committee Member
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Altmetrics
Authors
Research Projects
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Department
Apparel, Events and Hospitality Management
Abstract

Transformational leadership and performance have been understudied in hotel front desk staff. The sampled contained 118 supervisors and 91 subordinates from 34 hotels. Dimensions of transformational leadership and the relationship between transformational leadership and performance were evaluated. A performance tool was developed and found to be reliable.

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