2012 Library User Survey Report

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2013
Authors
Passonneau, Sarah
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Iowa State University Library
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University Library
The University Library provides and promotes discovery tools, trusted informational resources, and information literacy skills as a vital campus partner in ensuring that the university will lead the world in advancing the land-grant ideals of putting science, technology and human creativity to work. In doing so, the Library equips faculty, staff and students to create, share and apply knowledge in addressing the challenges of the 21st century. The University Library features a collection of over 2.6 million volumes, with strengths in biological and physical sciences and technology.
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Library Assessment
The Iowa State University Library Assessment Program (ISULAP) raises the Library’s visibility and promotes the value of its collections, programs, services, and expert staff to multiple audiences both on- and off- campus. Using words, numbers, imagery, and context ISULAP assists users of the library in benefiting from the library and the services the library provides.
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Results from a survey whose goal was to measure users’ perception of the value, impact and service quality of the library.
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