The impact mechanism of transformational leadership style on exploitative and exploratory learning of ERP systems

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2013-06-01
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Shao, Zhen
Feng, Yuqiang
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Supply Chain Management
Supply chain management is an integrated program of study concerned with the efficient flow of materials, products, and information within and among organizations. It involves the integration of business processes across organizations, from material sources and suppliers through manufacturing, and processing to the final customer. The program provides you with the core knowledge related to a wide variety of supply chain activities, including demand planning, purchasing, transportation management, warehouse management, inventory control, material handling, product and service support, information technology, and strategic supply chain management.
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Transformational leadership has been identified as one of the most critical factors in ERP success. However, few studies have explored how transformational leadership impacts ERP success, especially in the assimilation phase. Drawing from organizational learning and leadership theories, we submit that transformational leadership is positively related to exploitative and exploratory learning, mediated by three types of organizational learning culture. We developed a theoretical model and collected data from top and middle managers of 101 organizations in China that have used ERP systems for at least one year. Our results suggest that (1) transformational leadership is positively related with psychological safety, openness to opinions, and participation in decision making learning culture; (2) the learning culture of psychological safety and participation in decision making partially mediates the relationship between transformational leadership and exploitative learning of ERP systems; (3) the learning culture of participation in decision making and open to opinions partially mediates the relationship between transformational leadership and exploratory learning of ERP systems. These results provide guidelines for top managers to exercise specific leadership behaviors and promoteappropriate organizational learning culture, in order to realize the ambidexterity of exploitative and exploratory learning of ERP systems to achieve long term ERP success.

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Tue Jan 01 00:00:00 UTC 2013