Making Your Practice and Facility More User-Friendly For Those With Disabilities

Abstract

<p>As veterinarians, our duties extend beyond practicing medicine. We must realize that the veterinary profession requires excellent client communication and we must alter our way of practice to meet client needs. We must do more than compromise, empathize, and explain terms on a client's level. It is critical that we take into consideration the special needs of disabled clients. This paper will discuss some of the legal and ethical aspects of communicating with disabled clients while making your practice more user-friendly to those with these special needs. Dog guides and their care will also be discussed briefly.</p>