Improving Direction-Giving Through Utilization of an RFID-Enabled Kiosk

Date
2010-01-01
Authors
Luse, Andy
Mennecke, Brian
Townsend, Anthony
Journal Title
Journal ISSN
Volume Title
Publisher
Altmetrics
Authors
Research Projects
Organizational Units
Supply Chain Management
Organizational Unit
Journal Issue
Series
Abstract

This paper presents an RFID-enabled module for an electronic kiosk physical user interface which provides personalized information retrieval. The system builds on research in direction-giving by streamlining the process of the direction-giving phase and minimizing the introduction and closure phases, thereby providing the user with a quicker transaction for personalized information. The RFID technology also provides potential for greater security and privacy for the user of the kiosk system as compared to traditional magnetic strip methods. The developed RFID-enabled system is built on top of a current production informational kiosk utilized for a building directory, which was used for initial testing and evaluation.

Description

This article is used with permission from International Journal of Advanced Pervasive and Ubiquitous Computing 2, no. 2 (April–June 2010): 45–56, doi:10.4018/japuc.2010040103.

Keywords
Direction Giving, Interface Design, RFID, Kiosk, Physical User Interface
Citation
DOI
Collections