One Question, Two Answers Mixed Findings of Information Technology Capability and Firm Performance and Their Implications

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2016-09-01
Authors
Choi, Inmyung
George, Joey
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Supply Chain Management
Supply chain management is an integrated program of study concerned with the efficient flow of materials, products, and information within and among organizations. It involves the integration of business processes across organizations, from material sources and suppliers through manufacturing, and processing to the final customer. The program provides you with the core knowledge related to a wide variety of supply chain activities, including demand planning, purchasing, transportation management, warehouse management, inventory control, material handling, product and service support, information technology, and strategic supply chain management.
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Supply Chain Management
Abstract

This study conducted a conceptual replication on Chae et al. (2014) by utilizing multiple comparison groups of IT leading firms. Empirical testing for the positive association between information technology (IT) capability and firm performance has been a celebrated debate in IS research due to mixed findings; Bharadwaj (2000) and Santhanam and Hartono (2003) confirmed the positive impact of IT capability on firm performance, but Chae et al. (2014) suggested no relationship between the IT capability and performance. Understanding what produces contradictory results is a timely and critical issue because a large body of the business value of IS research has employed IT capability as a key construct. Whereas Chae et al. (2014) investigated the link between IT capability and firm performance by comparing the performance of an IT leader and that of a single matched group from 2001-2004, this study examined the relationship by building multiple comparison groups, which include all firms in the same industry. As a result, contrary to findings by Chae et al. (2014), this research indicated that IT capability has a significant impact on a firm’s financial performance.

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This article is published as Choi, I. & George, J.F. “One Question, Two Answers: Mixed Findings of Information Technology Capability and Firm Performance and Their Implications.” AIS Transactions on Replication Research, 2(3), 2016

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Fri Jan 01 00:00:00 UTC 2016
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