Reliability disasters: technical learnings from past mistakes to mitigate and avoid future catastrophes
When products fail in the field, disasters can result. To head off problems, manufacturers must build reliability into the design of products and processes. Statistics can be used proactively to help improve reliability during product design and development and enable manufacturers to “do it right the first time.” The authors describe some technical and statistical problems from four specific reliability disasters to highlight lessons learned.
This article is published as Doganaksoy, N., Meeker, W.Q. and Hahn, G.J. Reliability disasters: technical learnings from past mistakes to mitigate and avoid future catastrophes. Quality Progress 53, August 2020, 38–44. Posted with permission.