Running Ahead: Metrics
The summer vacation trip was about to begin. The mini-van was packed with a map and set of directions ready for the long drive. There was anticipation and excitement as everyone jumped into the vehicle. Less than an hour into the trip the enthusiasm faded, marked by the familiar question..."Are we there yet?"
This chapter is from Strategic Enrollment Management: Transforming Higher Education, 2012, 2(7); 129-154. Posted with permission.