Perceptions of Transformational Leadership Behaviors and Subordinates' Performance in Hotels

dc.contributor.author Brown, Eric
dc.contributor.author Arendt, Susan
dc.contributor.department Apparel, Events and Hospitality Management
dc.date 2018-02-15T11:18:12.000
dc.date.accessioned 2020-06-29T22:47:43Z
dc.date.available 2020-06-29T22:47:43Z
dc.date.copyright Sat Jan 01 00:00:00 UTC 2011
dc.date.embargo 2014-11-17
dc.date.issued 2011-01-01
dc.description.abstract <p>This study examined front desk supervisors’ transformational leadership dimensions and employees’ performance. The Multifactor Leadership Questionnaire (Avolio & Bass, 2004) and a researcher developed performance questionnaire were used. Employees from 34 hotels (83% response) in one Midwestern state participated in the study. Results indicated that front desk employees perceived their supervisors exhibited leadership dimensions of inspirational motivation and idealized influence more frequently and individualized consideration and intellectual stimulation less frequently. Front desk supervisors reported the most frequently exhibited performance areas as positive attitude, safety/care of equipment and attendance/punctuality. Least frequently exhibited performance areas were judgment and initiative/motivation. No significant relationship was found between supervisors’ transformational leadership dimensions and employees’ performance. Implications and suggestions for future research are discussed.</p>
dc.description.comments <p>This is an Accepted Manuscript of an article published by Taylor & Francis in <em>Journal of Human Resources in Hospitality and Tourism</em> in 2011, available online: http://www.tandf.com/<a href="http://dx.doi.org/10.1080/15332845.2010.500205" target="_blank">10.1080/15332845.2010.500205</a>.</p>
dc.format.mimetype application/pdf
dc.identifier archive/lib.dr.iastate.edu/aeshm_pubs/47/
dc.identifier.articleid 1052
dc.identifier.contextkey 6364199
dc.identifier.s3bucket isulib-bepress-aws-west
dc.identifier.submissionpath aeshm_pubs/47
dc.identifier.uri https://dr.lib.iastate.edu/handle/20.500.12876/2285
dc.language.iso en
dc.source.bitstream archive/lib.dr.iastate.edu/aeshm_pubs/47/2011_Arendt_PerceptionsTransformational.pdf|||Sat Jan 15 00:24:34 UTC 2022
dc.source.uri 10.1080/15332845.2010.500205
dc.subject.disciplines Business Administration, Management, and Operations
dc.subject.disciplines Hospitality Administration and Management
dc.subject.disciplines Organizational Behavior and Theory
dc.subject.keywords Employees
dc.subject.keywords hotel
dc.subject.keywords performance
dc.subject.keywords supervision
dc.subject.keywords transformational leadership
dc.title Perceptions of Transformational Leadership Behaviors and Subordinates' Performance in Hotels
dc.type article
dc.type.genre article
dspace.entity.type Publication
relation.isAuthorOfPublication 87f1639d-885a-46ab-b7ef-6b4e82f9d53d
relation.isAuthorOfPublication 87f4760d-3a63-49f0-ae00-2f8945a3d4ba
relation.isOrgUnitOfPublication 5960a20b-38e3-465c-a204-b47fdce6f6f2
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