Delivery of an Online Quality Management Course for Adult Learners
The introduction of quality management systems in the workplace offers strategies for process improvement, strategic organizational change, and continuous quality improvement. Opportunities to learn these concepts in an online format allows for an efficient and cost effective delivery method. However, adult learners often do not have the comfort level with online learning that college-aged students take for granted. This presentation will describe the process which was used to develop and deliver an online non-credit course in quality management systems for adult students. Strategies used to encourage online discussion and student interaction will also be discussed.
The paper, "Delivery of an Online Quality Management Course for Adult Learners" (Gretchen A. Moser and Steven A. Freeman), as published in the Proceedings of the ATMAE 2010 Conference (2010 ATMAE Annual Conference, Panama City Beach, FL, October 27–30, 2010)" is a copyrighted publication of ATMAE, the Association of Technology, Management, and Applied Engineering, 1390 Eisenhower Place, Ann Arbor, MI 48108 This paper has been republished with the authorization of ATMAE, and may be accessed directly from the ATMAE website at http://atmae.org/index.php/conference-20#pastconfpaper.