Exploring the Determinants of Influential eWOM in Virtual Communities: An Empirical Study

Thumbnail Image
Date
2015-11-11
Authors
Chen, Yizhuo
Xu, Yingjiao
Major Professor
Advisor
Committee Member
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract

Word of mouth (WOM) has been widely recognized as an important source influencing consumers’ decision making process (Sen and Lerman, 2007). Electronic WOM (eWOM) exerts an even more significant influence on consumers ((Bickart and Schindler, 2001). This current study, using observational data, aims at providing empirical evidence on the impact of those determinants on the influence of eWOM in virtual communities.

Series Number
Journal Issue
Is Version Of
Versions
Academic or Administrative Unit
Type
event
Comments
Rights Statement
Copyright
Funding
DOI
Supplemental Resources
Source