Leadership Behaviors of School Foodservice Directors at Financially Successful Operations: A Qualitative Study

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2010-01-01
Authors
Arendt, Susan
Arendt, Susan
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Altmetrics
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Apparel, Events and Hospitality Management
Abstract

Although the majority of leadership research has focused on self-reported leadership behaviors, this qualitative research study assessed observable leadership behaviors of school foodservice directors. Participant observation of seven directors occurred individually over a total of 55 hours. Data triangulation and analysis revealed six key leadership dimensions: serving, mentoring, humanizing, innovating, leveraging, and challenging. These leadership dimensions are described and suggestions are given on how they might be used for educational purposes and human resources management of foodservice directors.

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This article is from Journal of Foodservice Management & Education 4 (2010): 11. Posted with permission.

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