Leadership Behaviors of School Foodservice Directors at Financially Successful Operations: A Qualitative Study
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Although the majority of leadership research has focused on self-reported leadership behaviors, this qualitative research study assessed observable leadership behaviors of school foodservice directors. Participant observation of seven directors occurred individually over a total of 55 hours. Data triangulation and analysis revealed six key leadership dimensions: serving, mentoring, humanizing, innovating, leveraging, and challenging. These leadership dimensions are described and suggestions are given on how they might be used for educational purposes and human resources management of foodservice directors.
This article is from Journal of Foodservice Management & Education 4 (2010): 11. Posted with permission.