Leadership Behaviors of School Foodservice Directors at Financially Successful Operations: A Qualitative Study
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The Department of Apparel, Education Studies, and Hospitality Management provides an interdisciplinary look into areas of aesthetics, leadership, event planning, entrepreneurship, and multi-channel retailing. It consists of four majors: Apparel, Merchandising, and Design; Event Management; Family and Consumer Education and Studies; and Hospitality Management.
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The Department of Apparel, Education Studies, and Hospitality Management was founded in 2001 from the merging of the Department of Family and Consumer Sciences Education and Studies; the Department of Textiles and Clothing, and the Department of Hotel, Restaurant and Institutional Management.
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2001 - present
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- College of Human Sciences (parent college)
- Department of Family and Consumer Sciences Education and Studies (predecessor)
- Department of Hotel, Restaurant, and Institutional Management (predecessor)
- Department of Textiles and Clothing (predecessor)
- Trend Magazine (student organization)
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Abstract
Although the majority of leadership research has focused on self-reported leadership behaviors, this qualitative research study assessed observable leadership behaviors of school foodservice directors. Participant observation of seven directors occurred individually over a total of 55 hours. Data triangulation and analysis revealed six key leadership dimensions: serving, mentoring, humanizing, innovating, leveraging, and challenging. These leadership dimensions are described and suggestions are given on how they might be used for educational purposes and human resources management of foodservice directors.
Comments
This article is from Journal of Foodservice Management & Education 4 (2010): 11. Posted with permission.